My subscription just renewed. How do I cancel it?Updated 2 months ago
I am sorry to hear you forgot to cancel your subscription. Unfortunately, we do not allow cancelation/refunds on second-time subscription orders since they fall outside of our Guarantee.
Since we have so many active subscriptions, we request customers to manage their account by contacting us prior to renewal if any changes wish to be made to your order.
If you have reached out to us after hours please sign into your account and manage your subscription from there. I know this was not the answer you were looking for but we appreciate everyone understanding our company policy.